What Happens After a Successful Booking Payment

Once you complete your trial lesson booking and payment, a series of steps happen automatically to get you ready for your first lesson. Here's what to expect.

Immediately After Payment

• Confirmation email: You'll receive an email confirming your booking, including the lesson date, time, teacher name, and lesson duration. Keep this for your records.
• Lesson appears on your Lessons page: Log in and go to Lessons to see your upcoming trial lesson in your lessons list.
• Course balance created: A course is created for you and your teacher, and your payment is held as the course balance to cover the lesson.

Optional: Add to Your Calendar

From your booking confirmation email, you can add the lesson directly to your Google Calendar:

1. Open your booking confirmation email.
2. Select the Google calendar link in the email.

This creates a calendar event with the lesson time and a link to join the Tissimo classroom.

Reminder Notifications

Tissimo automatically sends reminders before your lesson:

• 12 hours before — a reminder email and/or push notification
• 1 hour before — a final reminder so you can prepare

You can manage your notification preferences from Account Settings.

Timeline Leading Up to Your Lesson

• Confirm your device is working — test your camera and microphone before the lesson.
• Prepare any materials your teacher asked you to bring (sheet music, instrument, etc.).
• Open the Tissimo classroom from your Lessons page a few minutes early. See how to join a lesson if it's your first time.

Your teacher's classroom link becomes active shortly before the scheduled start time.