TISSIMO

1. The Programs

1.1 Standard is open by application. Premier is by written invitation from Tissimo only; Premier status may be granted, declined, or withdrawn at Tissimo's discretion, prospectively.

1.2 Enrollment requires a complete application, acceptance of these Terms, and Tissimo's approval, which is discretionary. The Programs are open to residents of: United States, Australia, Canada, France, Germany, Ireland, Netherlands, New Zealand, South Africa, and United Kingdom.

1.3 One account. You may hold only one affiliate account. You may not enroll, or attempt to enroll, more than once under a different name, entity, email address, or payment account, and you may not operate an affiliate account for the benefit of a person whose participation Tissimo has terminated. Duplicate or undisclosed linked accounts may be closed and the Commissions accrued in them voided.

1.4 Accurate information; re-verification. You must give complete and accurate information at enrollment — including legal name, entity status, country of residence and of performance, and payment and taxpayer details — and must keep it current, notifying Tissimo within 30 days of any change. Tissimo may re-verify your identity, residence, eligibility, and tax status at any time. Where a re-verification Tissimo has reasonably requested is outstanding, Tissimo may withhold payout (but not accrual) until you complete it.

1.5 Approval and continued participation are discretionary. Tissimo may accept or decline any application, and may grant, decline, or withdraw Premier status, in its sole discretion and without giving reasons. Nothing in these Terms obliges Tissimo to admit any applicant or to keep any affiliate enrolled. This section does not affect Commissions already accrued at the time of a termination without cause, which are treated under §9.

1.6 Enrollment is personal. Your enrollment, affiliate code, links, dashboard access, and any accrued Commission are personal to you and may not be sold, assigned, sublicensed, pledged, or otherwise transferred except as §17.1 permits.

2. Definitions

2.1 "Referred Student": a new student who creates a Tissimo account using your unique affiliate code or link, has no prior Tissimo account, and is not you or a member of your household.

2.2 "Attribution Window": the period beginning on the Referred Student's account creation — 365 days under Schedule A (Standard), and three years under Schedule B (Premier). The Window applicable to a Referred Student is fixed at that student's account creation, based on the affiliate's Program and the terms then in effect. Lessons starting after the Window generate no Commission.

2.3 "Completed Lesson": a paid, non-trial lesson booked by a Referred Student during the Attribution Window that is completed, is paid for, and is not refunded, canceled, charged back, or reversed. Trial lessons are never Completed Lessons.

2.4 "Elite Teacher": a teacher whom Tissimo has designated as being on an individually negotiated commercial arrangement. The identity and number of Elite Teachers may change at any time. Lessons taught by an Elite Teacher generate no Commission in either Program.

2.5 "Service Fee": the platform fee Tissimo retains on a lesson. For Commission purposes the Service Fee is calculated as if no bulk or promotional discount applied — Tissimo bears the full cost of its discounts, and they never reduce a Commission.

3. Nature of the relationship — marketing services

3.1 You are an independent contractor providing promotional and marketing services to Tissimo. You are not an employee, agent, partner, or franchisee of Tissimo. You have no authority to bind Tissimo, conclude contracts on its behalf, negotiate pricing or terms, or make representations beyond Tissimo's published materials.

3.2 The Commission is consideration solely for your marketing services. Tissimo grants you a limited, revocable, non-exclusive, non-transferable, royalty-free license to use Tissimo's name, marks, and approved creative solely as a means of performing the services. No portion of any Commission constitutes consideration for this license.

3.3 You represent that you will perform the services in the location(s) identified in your application, that you maintain your own independent business serving or free to serve other clients, and that you will notify Tissimo if your country of performance changes.

4. Attribution

4.1 Attribution is first-touch: a student is attributed to the first valid affiliate code used at account creation. One affiliate per student; attribution is not transferable.

4.2 Self-referrals, household referrals, incentivized signups you fund without disclosure, purchased or automated signups, and signups obtained through the prohibited practices in §8 are void and generate no Commission or Credit.

5. Commissions

5.1 Schedule A — Standard: $5.00 per Completed Lesson.

5.2 Schedule B — Premier: 50% of the Service Fee per Completed Lesson. No per-lesson or per-student lifetime cap applies.

5.3 Exclusions (both Programs): trial lessons; Elite Teacher lessons; lessons outside the Attribution Window; lessons paid entirely with promotional credit funded by Tissimo; refunded, canceled, charged-back, or reversed lessons; and lessons on which Tissimo's Service Fee, net of the Commission, would not cover Tissimo's direct delivery costs — such lessons appear in the affiliate dashboard with a zero commission and the reason stated.

5.4 Elite Teacher designation changes: if a teacher is designated an Elite Teacher after your Referred Student has already completed a paid lesson with that teacher, subsequent Completed Lessons between that student and that teacher continue to generate Commission. The Commission for such lessons is calculated on the Service Fee as it stood under the teacher's fee schedule immediately before the Elite designation — the base tier rate, frozen at the moment of designation — and not on the teacher's current, individually negotiated Elite fee. The margin-based exclusion in §5.3 does not apply to these lessons. A Referred Student whose only lessons with that teacher, as of the designation, were trial lessons is not grandfathered under this section.

5.5 Tissimo may change Commission rates, structure, or Attribution Window lengths prospectively with 30 days' notice. Changes do not affect Commissions already accrued, and Window changes apply only to students referred after the effective date — each existing Referred Student retains the Window fixed at their account creation.

5.6 Commission start: Commissions accrue only on Completed Lessons beginning after the Referred Student has completed one full hour (60 minutes) of full-priced lessons. Trial lessons are half-priced and do not count toward the hour; lessons paid partly or wholly with promotional credit, and lessons carrying bulk-purchase discounts, count at full length. Lessons within the first hour appear in the dashboard with a zero commission and the reason stated.

5.7 The Premier rate is a share of Tissimo's Service Fee, which varies by teacher, price, and tenure (currently 23–32% of lesson price on the standard schedule, subject to reductions disclosed in the affiliate dashboard). Your per-lesson Commission therefore varies and may decline over the life of a student–teacher relationship.

6. Student benefit

6.1 A Referred Student who completes their discounted trial lesson receives a $10.00 Trial-Completion Credit to their Tissimo Balance, funded by Tissimo. The Credit is issued as Tissimo Balance, does not expire, and is governed by the Tissimo Terms of Service. No Commission is payable on trial lessons or on the Credit.

7. Payment, tax documentation, and withholding

7.1 Commissions accrue to your affiliate balance when a lesson becomes a Completed Lesson, and may be held until the applicable refund window has passed.

7.2 Payouts are made via Stripe. Minimum payout balance: $10.00. You must maintain a valid connected payout account.

7.3 No payout will be made until Tissimo has received a completed, valid IRS Form W-9 (U.S. persons) or W-8BEN/W-8BEN-E (non-U.S. persons), including a taxpayer identification number that passes verification. Tissimo will apply backup withholding (currently 24%) or nonresident withholding where required by law, and may offset any tax, penalty, or interest it is required to pay on your behalf against your balance.

7.4 You are solely responsible for your own taxes. Tissimo will file information returns (including Form 1099-NEC) as required by law.

7.5 Clawback: if a lesson underlying a Commission is refunded, charged back, canceled, or reversed, or the Commission resulted from a breach of these Terms, Tissimo may reverse the Commission, offset it against your balance or future Commissions, and recover any negative balance.

8. Marketing rules

You must: (a) clearly and conspicuously disclose your material connection to Tissimo in all promotions, as required by the FTC Endorsement Guides; (b) comply with CAN-SPAM and all applicable law in any email marketing; (c) not bid on Tissimo brand terms in paid search or misrepresent your site as Tissimo's; (d) not use cookie stuffing, forced clicks, toolbars, typosquatting, or misleading claims about pricing, teachers, or outcomes; (e) not promote via content that is unlawful, hateful, or sexually explicit; (f) not offer students cash or cash-equivalent inducements to sign up without Tissimo's written approval; (g) use only current, approved creative and claims. You must also: (h) make only truthful claims that you are able to substantiate when you make them, and no claim about lesson outcomes, teacher qualifications, pricing, or availability that goes beyond Tissimo's current published materials; (i) make no earnings, income, or typicality claim about either Program except by reproducing, without alteration, figures Tissimo has published for that purpose, with any qualification Tissimo publishes alongside them; (j) make no representation, warranty, guarantee, or commitment on Tissimo's behalf, and no statement that a reasonable person would take to come from Tissimo rather than from you; (k) comply with the FTC Endorsement Guides and with every equivalent advertising-disclosure and influencer-labeling rule of the country in which you promote, and with the CAN-SPAM Act, the Telephone Consumer Protection Act, and all other law governing email, calls, and text messages; and (l) not direct any promotion to children under 13, not collect personal information from them, and not knowingly enroll a Referred Student who is under the age of majority in their jurisdiction otherwise than through a parent or legal guardian.

9. Term and termination

Either party may terminate at any time with notice. On termination without cause, Commissions already accrued on Completed Lessons are paid in the ordinary course (subject to §7); no further Commissions accrue. Tissimo may terminate immediately and void unpaid Commissions where a material breach, fraud, or prohibited practice has occurred.

10. General

Confidentiality of non-public program information; no publicity without consent; Tissimo provides the Programs "as is" and does not guarantee earnings; liability capped at Commissions paid in the prior 12 months; you indemnify Tissimo for claims arising from your marketing practices; governing law California, venue Napa County; these Terms may be updated prospectively with notice; the Affiliate dashboard is the system of record for attribution and Commission calculations, absent manifest error. Sections 11 to 17 below state these and further terms in full; where a provision of §§11–17 is more specific than this §10, the more specific provision controls.

11. Program integrity — prohibited conduct

11.1 In addition to §8, you must not, whether directly or through any person acting for you or at your direction: (a) refer, or attempt to refer, yourself, any account you own, control, or fund, any member of your household, or any account that shares a payment method, billing address, or device with you; (b) create, or induce another person to create, a Tissimo account for the purpose of generating a Commission rather than of taking lessons; (c) use cookie stuffing, forced or automated clicks, pixel or postback manipulation, hidden iframes, redirects, browser extensions, toolbars, or any other technique that sets or alters attribution without the student's knowing action; (d) generate traffic, signups, or lessons by bot, script, click farm, or purchased traffic, or by any incentive offered to the student that you have not disclosed to Tissimo in writing and been approved to offer; (e) register, use, or bid on any domain name, subdomain, social-media handle, application name, or paid-search or paid-social keyword that consists of, incorporates, or is confusingly similar to Tissimo's name or marks, including misspellings of them, or run any advertisement whose display URL, headline, or handle would lead a reasonable person to believe it is Tissimo's; (f) send unsolicited commercial email, text messages, or calls, or any message that fails to identify you as the sender, omits a working opt-out, or contravenes the CAN-SPAM Act, the Telephone Consumer Protection Act, or the equivalent law of the recipient's country; (g) impersonate Tissimo, a Tissimo employee, or a Tissimo teacher, or operate any page, profile, or property that presents itself as an official Tissimo channel; (h) use paid placement to intercept a student who is already navigating to Tissimo; or (i) publish or distribute any coupon, discount, price, or offer that Tissimo has not published.

11.2 Invalid Referral. A referral, signup, or lesson obtained through conduct prohibited by §8 or §11.1, or that is otherwise fraudulent, duplicative, or not the result of a genuine student decision, is an Invalid Referral. An Invalid Referral generates no Commission and no Trial-Completion Credit, and any Commission or Credit already granted on it may be reversed under §7.5.

11.3 Duty to report. You must notify Tissimo promptly if you learn of any actual or suspected Invalid Referral, or of any misuse of your affiliate code, link, or account by another person.

11.4 Use of the marks. You may use Tissimo's name and marks only in the form and manner Tissimo publishes, only within the license in §3.2, and never in a way that dilutes, disparages, or suggests sponsorship beyond your role as an affiliate. You must not alter, combine, or register them, and you must stop using them on notice from Tissimo or on termination, whichever is earlier. All goodwill arising from your use of the marks inures to Tissimo.

12. Investigation, withholding, and forfeiture

12.1 Reasonable-suspicion standard. Where Tissimo has a reasonable suspicion, based on identifiable facts, that a Commission arose from an Invalid Referral or from a breach of these Terms, Tissimo may withhold payment of the Commissions concerned pending investigation. Withholding does not stop accrual, and Commissions the investigation clears are released in the next ordinary payout cycle.

12.2 Investigation window. Tissimo will complete an investigation under §12.1 and notify you of its outcome within 90 days of the date the withholding begins. If it does not, the withheld Commissions are released. That period is extended only for so long as a payment processor, tax authority, court, or law enforcement agency requires the amounts to be held, or by the length of any delay caused by your failure to provide information Tissimo has reasonably requested for the investigation.

12.3 Cooperation. On reasonable request you must provide records of your promotional activity — including the placements, creative, traffic sources, and disclosure text used — sufficient for Tissimo to verify compliance with §§8 and 11. Tissimo will keep those records confidential and use them only for compliance, tax, and dispute purposes.

12.4 Suspension. Tissimo may suspend your affiliate code, links, dashboard access, or payouts during an investigation under §12.1, on notice stating the reason in general terms. A suspension whose reason is not substantiated is lifted and the affected Commissions released.

12.5 Forfeiture on termination for cause. Where Tissimo terminates your participation for material breach, fraud, or a prohibited practice under §8 or §11, Commissions that are accrued but unpaid at the time of termination are forfeited, and Tissimo may recover Commissions already paid on Invalid Referrals under §7.5. Forfeiture under this section extends to the Commissions affected by the conduct and to Commissions accrued during the period in which the conduct occurred; it is compensation for the harm and administrative cost that conduct causes, is not a penalty, and does not limit any other remedy.

13. Changes to the Programs and to these Terms

13.1 Prospective changes only. Tissimo may amend these Terms prospectively. Tissimo will give at least 30 days' notice of a material change, by email to your enrollment address, by notice in the affiliate dashboard, or both, and will publish the amended Terms with a new version stamp and Effective date. No amendment applies retroactively to Commissions already accrued.

13.2 Version acceptance. Each published version of these Terms carries a version stamp. Where a change is material, continued participation requires you to accept the new version through the acceptance mechanism Tissimo provides; Tissimo records the version you accepted and the time you accepted it, and that record is the agreement between us as to that acceptance. If you do not accept a new material version within 30 days of the notice, Tissimo may end your participation, which is treated as a termination without cause under §9, and Commissions accrued to that date are paid in the ordinary course.

13.3 Non-material changes. Changes that do not alter Commission rates, Attribution Window lengths, payment terms, or your obligations — including clarifications, corrections, and changes to the affiliate dashboard — take effect on publication.

13.4 Suspension or discontinuation of a Program. Tissimo may suspend or discontinue either Program, in whole or in part, at any time on 30 days' notice. On discontinuation, Commissions accrued on Completed Lessons before the effective date are paid in the ordinary course under §7, and no further Commissions accrue.

13.5 Windows already fixed. Notwithstanding §§13.1 to 13.4, an Attribution Window already fixed for a Referred Student under §2.2 is not shortened by any amendment of these Terms, by any change of Program, or by the suspension or discontinuation of a Program. It ends only as §2.2 provides, or on termination of your participation under §9 or §12.5.

14. Your representations, warranties, and indemnity

14.1 Representations and warranties. You represent and warrant that: (a) you are at least 18 years old and have capacity to enter into these Terms, and that if you enroll on behalf of an entity you are authorized to bind it; (b) you are resident in, and will perform the services from, a country listed in §1.2; (c) the information you give Tissimo is true, complete, and current; (d) your promotion of Tissimo complies with these Terms and with all law applicable to you and to your audience, including advertising, disclosure, privacy, anti-spam, and consumer-protection law; (e) you hold all rights necessary to any content you use in promoting Tissimo; and (f) you are not, and are not owned or controlled by, a person subject to United States or other applicable sanctions.

14.2 Indemnity. You will defend, indemnify, and hold harmless Tissimo, Musitech, LLC, and their members, managers, officers, employees, contractors, and agents from and against any claim, demand, proceeding, loss, liability, damage, penalty, tax, interest, or expense (including reasonable attorneys' fees and costs) arising out of or relating to: (a) your promotional activity, content, placements, or claims; (b) your breach of these Terms or of any representation in §14.1; (c) your violation of any law or of the rights of any third party; (d) any tax, contribution, or withholding payable in respect of amounts Tissimo pays you, and any penalty or interest arising from your failure to provide valid tax documentation or a correct taxpayer identification number; and (e) any assertion that you were Tissimo's employee, agent, partner, or joint venturer.

14.3 Conduct of claims. Tissimo may, at its own expense, assume the exclusive defense and control of any matter subject to indemnification under §14.2, in which case you will cooperate with that defense. You may not settle any such matter in a way that admits liability on Tissimo's behalf, imposes an obligation on Tissimo, or affects a Tissimo mark, without Tissimo's prior written consent.

15. Disclaimers and limitation of liability

15.1 Provided as is. The Programs, the affiliate dashboard, affiliate links and codes, the attribution system, and all reporting are provided AS IS and AS AVAILABLE. To the fullest extent permitted by law, Tissimo disclaims all warranties, express or implied, including the implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, and uninterrupted or error-free operation.

15.2 No earnings guarantee. Tissimo does not represent or guarantee that you will earn any Commission or any particular amount. What you earn depends on the conduct of Referred Students, on teacher pricing and fee schedules Tissimo may change, and on the exclusions in §5.3. Any figure Tissimo publishes about affiliate earnings is illustrative and is not a projection of your results.

15.3 No guarantee of continuation. Tissimo does not guarantee that either Program, the affiliate dashboard, or any link, code, rate, or feature will continue to be offered, or that Tissimo will continue to offer any teacher, price, or service.

15.4 Exclusion of indirect damages. To the fullest extent permitted by law, Tissimo is not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost opportunity, lost data, or the cost of substitute services, arising out of or relating to the Programs or these Terms, on any theory — contract, tort (including negligence), statute, or otherwise — even if Tissimo has been advised of the possibility.

15.5 CAP ON LIABILITY. TISSIMO'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THE PROGRAMS OR THESE TERMS, ON ANY THEORY, WILL NOT EXCEED THE TOTAL COMMISSIONS TISSIMO PAID YOU IN THE TWELVE (12) MONTHS IMMEDIATELY BEFORE THE EVENT GIVING RISE TO THE CLAIM. That is one aggregate cap across all claims, not a cap for each claim.

15.6 Allocation of risk; what is not excluded. Sections 15.1 to 15.5 are an agreed allocation of risk that forms part of the basis of this agreement and apply even if a limited remedy fails of its essential purpose. Nothing in these Terms excludes or limits any liability or right that cannot lawfully be excluded or limited, including liability for fraud or fraudulent misrepresentation, liability that California Civil Code §1668 makes non-excludable, any non-waivable right under California Labor Code §229, and the right to seek public injunctive relief where California law makes that right non-waivable. Some jurisdictions do not allow certain exclusions or limitations, so parts of §§15.1 to 15.5 may not apply to you.

16. Governing law, venue, and disputes

16.1 Governing law. These Terms, and any dispute arising out of or relating to them or to the Programs, are governed by the laws of the State of California, without regard to its conflict-of-laws rules and without regard to the United Nations Convention on Contracts for the International Sale of Goods.

16.2 Venue. You submit to the personal and exclusive jurisdiction and venue of the state and federal courts sitting in Napa County, California for any dispute arising out of or relating to these Terms or the Programs, and you waive any objection to that forum on grounds of inconvenience.

16.3 Judicial forum. These Terms contain no agreement to arbitrate. Disputes are heard by the courts named in §16.2, which mirrors the dispute-resolution posture of the Tissimo Terms of Service.

16.4 Individual capacity; no class or representative proceedings. ANY CLAIM BROUGHT BY YOU OR BY TISSIMO MUST BE BROUGHT IN THAT PARTY'S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The claims of more than one affiliate may not be joined or consolidated without the written consent of every party concerned. This section does not bar, and nothing in these Terms waives, the right to seek public injunctive relief where California law makes that right non-waivable; a claim for public injunctive relief is severed, is heard in the courts named in §16.2 after the individual claims are resolved, and does not affect the application of the rest of this section to those individual claims.

16.5 Equitable relief. You agree that a breach of §3.2, §8, §11, or §17.6 would cause Tissimo harm that money alone cannot adequately remedy, and that Tissimo may seek injunctive or other equitable relief for such a breach without posting a bond, in addition to any other remedy available to it.

16.6 Costs. In any proceeding to enforce these Terms, the prevailing party is entitled to recover its reasonable attorneys' fees and costs.

17. General provisions

17.1 Assignment. Tissimo may assign or transfer these Terms, in whole or in part, without your consent, including to an affiliated entity or in connection with a merger, reorganization, or sale of all or substantially all of its assets or of the business to which the Programs relate. You may not assign, delegate, subcontract, or otherwise transfer these Terms or any right or obligation under them, including any accrued Commission, without Tissimo's prior written consent, and any attempt to do so is void. These Terms bind and benefit the parties and their permitted successors and assigns.

17.2 Severability. If any provision of these Terms is held invalid, void, or unenforceable, that provision is to be enforced to the greatest extent permitted by law and, where it cannot be, is limited or severed to the minimum extent necessary, with the remainder of these Terms continuing in full force. In particular, if any part of §16.4 is held unenforceable as to a particular claim, that part does not apply to that claim and the rest of §16.4 continues to apply to every other claim.

17.3 Notices. Tissimo may give you notice by email to the address on your affiliate account, by message in the affiliate dashboard, or by publishing the notice with these Terms; notice is effective when sent or published. You must keep that email address current. You give Tissimo notice by email to info@tissimo.com, effective on receipt.

17.4 Electronic acceptance and records. You accept these Terms by checking the acceptance box and completing enrollment. That act, together with the record Tissimo keeps of the version you accepted and the time you accepted it, is your electronic signature to the version of these Terms then published and is the record of your agreement to it. You consent to transact electronically and to receive all notices, agreements, and disclosures relating to the Programs electronically, and you agree that no such record is denied legal effect, validity, or enforceability solely because it is electronic. You may withdraw that consent only by ending your participation under §9.

17.5 Entire agreement and precedence. These Terms, including Schedules A and B as described in §5 and the Affiliate Program Privacy Notice published with them below, are the entire agreement between you and Tissimo with respect to the Programs and supersede all prior or contemporaneous proposals, statements, dashboards, marketing materials, emails, and understandings about them. These Terms govern the Programs in their entirety and control over the Tissimo Terms of Service on every matter concerning the Programs — including eligibility, attribution, Commissions, payment and tax, marketing conduct, termination, and dispute resolution — notwithstanding anything to the contrary in the Tissimo Terms of Service, and whether or not the Tissimo Terms of Service refer to these Terms. The absence of a cross-reference in the Tissimo Terms of Service does not limit this section. On matters that do not concern the Programs, the Tissimo Terms of Service continue to govern your use of the Tissimo platform. The Affiliate Program Privacy Notice is incorporated into these Terms by reference and describes how Tissimo handles your personal information as an affiliate; your acceptance of these Terms at enrollment is your acknowledgement of that Notice. No statement by any Tissimo employee, contractor, or affiliate varies these Terms unless it is in a writing signed by Tissimo.

17.6 Confidentiality. Non-public information Tissimo gives you about the Programs — including fee schedules, Elite Teacher designations, terms offered to other affiliates, unreleased features, and Referred Student data — is confidential. You may use it only to perform the services, must protect it at least as carefully as you protect your own confidential information, and must stop using it and delete it on termination. This obligation survives for three years after termination, and indefinitely as to personal information about students.

17.7 Publicity. You may not issue any press release or public statement about your relationship with Tissimo, or use Tissimo's name or marks outside the license in §3.2, without Tissimo's prior written consent. Tissimo may identify you as an affiliate in its own materials.

17.8 Survival. Sections 2, 3, 4.2, 5.3 to 5.5, 7, 8, 9, 11, 12, 14, 15, 16, and this §17 survive termination or expiry of these Terms, together with any other provision that by its nature should survive.

17.9 No waiver. A failure or delay in enforcing any provision is not a waiver of that provision or of any other, and no waiver is effective unless it is in writing.

17.10 No third-party beneficiaries. These Terms confer no right or remedy on any person other than you and Tissimo, except that §14.2 benefits the persons it names.

17.11 Force majeure. Tissimo is not liable for any delay or failure to perform caused by an event beyond its reasonable control, including acts of God, epidemic or pandemic, war, civil unrest, labor action, and the failure of a payment processor, telecommunications provider, or hosting provider.

17.12 Interpretation. Headings are for convenience and do not affect interpretation. The word including means including without limitation. These Terms are not to be construed against either party as the drafter.

17.13 System of record. The affiliate dashboard is the system of record for attribution, Commission calculation, and payment status, absent manifest error. You must raise any discrepancy within 60 days of the entry appearing in the dashboard; after that period Tissimo may treat the entry as accepted and is not obliged to adjust it. This section does not shorten any limitation period applicable to a claim.